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Event Accessibility

Venue/room accessibility

Prevention of COVID-19 and airborne viruses

Safety and harm reduction
  



EVENT ACCESSIBILITY


Location accessibility
Pique takes place at the Arts Court, which is accessible by entering at 67 Nicholas or 10 Daly avenue. Both entrances have ramp access from street level, and have powered automatic doors. Once inside one of these entrances, attendees can access all spaces and stages throughout the building. 

Virtual access
The Pique live stream is available for virtual access at each edition of Pique. At Pique spring edition, the live stream will be accessible for the main event on Saturday, March 9.

The live stream can be accessed starting on March 9 from Debaser’s Youtube and Vimeo channels. The live stream is available for on-demand viewing for 1 week after the event.

Access to multiple floors
All venues/stages are accessible by elevator B or the OAG elevator, except for the Atelier, Courtroom, and ODD Box, which are accessible via elevator A (near the Arts Court front desk on Level 1).

The spring edition of Pique on March 9 will take place entirely indoors. In warmer months, our programming also takes place in outdoor locations around the building.

Bathrooms
Wheelchair-accessible, gender-neutral washrooms are available throughout the building.

Cost of entry
Tickets to Pique are available on a suggested sliding-scale of $25-50 + service fees. Ticket buyers can choose their own price.

Pay-what-you-can tickets are also available by registration (register here). The brief registration process consists of a few optional questions that ask about the users identity and financial situation for aggregate data analysis purposes. Once registered, ticket buyers will receive an email with instructions on how to access the pay-what-you-can option, which will allow them to enter their own price.  

Getting here / Parking
Arts Court is a three minute walk from the Mackenzie King Bridge/Rideau Centre bus stop, and located between the UOttawa and Rideau LRT stations. To plan your route, you can use the OC Transpo travel planner.

Para Transpo drop-off entrance is at 10 Daly Avenue, Ottawa, ON, K1N 6E2. The Daly entrance is between Waller and Nicholas on the south side.  

Driving - From the west or east, take the 417 (Queensway) to the Nicholas Street exit. At the lights, continue on Waller Street. Turn left on Daly Avenue.

The Arts Court building is located around several parking lots; the Rideau Centre parking lot located on Nicholas Street, Les Suites Hotel parking lot located on Daly Avenue. and Novotel Hotel parking also located on Daly Avenue. There is also metered parking that is free on the weekends. Unfortunately there are no free accessible parking spots at the Arts Court.

There are several bike rings on Nicholas Street and two bike racks in front of the steps on Daly Avenue as well as bike racks at the Mackenzie King entrance of the Ottawa Art Gallery. 

In/Out Policy
Attendees are able to leave and re-enter the event as needed. Smoking is not permitted in the SAW Courtyard or OAG Terraces, and must be done on the sidewalk outside the event.

Inability to attend / refunding tickets
Refunds are available for any reason related to illness or flare-up. 

Tickets for personal support workers
Debaser offers free tickets for personal support workers or care attendants. Please email hello@debaser.ca in advance of the event to arrange a ticket for an attendant.

Jump the line policy
Disabled attendees are able to “jump the line” or bypass a lineup at the event entrance/box office as needed. Please notify the security and volunteers that you are requesting to jump the line for accessibility purposes. Please note that this is subject to event capacity.

Scent-free policy
We share the air. Be respectful of others and refrain from wearing scented products.

Scented products can cause allergic reactions and respiratory distress. Attendees and participants are encouraged to wear or use non-scented products while attending Pique.

Access/support animals
Access/support animals are permitted at Pique.

Flashing lights or Content warnings
Please note that if any performance or program contains flashing lights or content that might not be suitable for all audiences, organizers will post a warning at the venue entrance and in any other conspicuous locations. The warning will include the timing of the perofmrance.

On-site support
General support is available from Pique volunteers and staff who wear blue t-shirts. Harm reduction support is available from our EQUIPE harm reduction team, who wear lime green t-shirts. 

Harm reduction supplies
Harm reduction supplies, including naloxone, first aid supplies, and face masks, will be available at each box office, merch table, and bar. 

Child care/child minding
Not available at this time. 

Beverages and food
Water refill stations are available around the Arts Court and at the Club SAW bar. A cup can be requested at each bar to fill at a refill station, or bottles can be purchased at the bars. Alcoholic and non-alcoholic beverages are available for purchase at each bar.

Food will also be available for purchase at Pique on Level 1 in the Berlanga Lounge. Vegan, vegetarian and gluten-free options are available.

Documentation
Please note that Pique is documented by various authorized photographers and videographers. Photos and video documentation are used for internal and external use, and sometimes photos or videos of attendees are posted on Debaser social media. If a photo is posted of you is published, you can email hello@debaser.ca to request to take the photo down.

Selected stages at Pique are also broadcasted live on our Pique live stream. Please note that by attending Pique, you consent to appearing in the live stream broadcast.
   

Venue/room accessibility



Club SAW
Level 0 (ground floor)
Doors - non-automatic. Typically only 1 door is held open, and the second can be opened upon request. 
Door width - 35-70” 
Bathrooms - there are two gender-neutral bathrooms, both with stalls containing toilets. One bathroom also has urinals, indicated on the door. There is a wheel-chair accessible bathroom with a powered door, safety bar, and adult-size change table.
Service area - the bar inside Club SAW is at a height not accessible for everyone, however there is a lowered part at the bar entrance area where bartenders will serve anyone who cannot access the rest of the bar.
Seating options include “high-top” bench and chairs without arm rests.
Face masks - encouraged
Audio - Volume in this venue varies. Volume may be quieter prior to 10:00 pm for the the NORDTING and N’nerjie perforamnces, and become louder after 10:00 pm. At midnight onwards, expect heavy bass. 
Visuals/lighting - Video and flashing/”party” lights.
Fog/haze -  Yes


Artengine
Level 0 (ground floor)
Doors - non-automatic 
Door width - 35-70”
Seating options will include couches and chairs. There will also be carpets on the floor in the Breathing Room where attendees will be welcome to stretch out.
A video projection of the Pique live stream (captured from Club SAW) will be shown in this space from 7pm to 1am.
Bathrooms - none in space. The closest bathrooms are located in the hallway outside of the space, and are gender neutral and wheelchair accessible.
Face masks - encouraged
Audio - Dynamic, varying sound. 
Visuals/lighting - Lighting will be kept low. A large screen will display the Pique live stream.


Theatre
Level 3. Take elevator B.
Doors - non-automatic, and will remain closed during performances. Ushers will be available for assistance to open doors and access venue.
Door width - 30-60”
Seating - there are 150 seats, most of which are raised on risers. Wheelchair accessible seating areas can be arranged upon request - please email hello@debaser.ca with your request.
Bathrooms - none inside venue. The closest bathrooms are located in the 3rd floor hallway, and are gender neutral but not wheelchair accessible. The closest wheelchair accessible bathrooms are located on level 3 near the Sky Lounge bar.
Service area - none inside venue. The closest service area is located just outside of the venue on Level 3. The counter height is accessible.
Face masks - encouraged
Audio - Low-medium volume (experimental music)
Visuals/lighting - No flashing lights. Low lighting.


Studio
Level 3. Take elevator B.
Doors - non-automatic, and will remain open throughout the evening. 
Door width - 30-60”
Seating - “Cabaret” style seating (tables and chairs) available in limited quantity around the venue. Seating are folding chairs with no armrests. Seating can be reserved upon request - please email hello@debaser.ca with your request.
Bathrooms - none inside venue. The closest bathrooms are located in the 3rd floor hallway, and are gender neutral but not wheelchair accessible. The closest wheelchair accessible bathrooms are located on level 3 near the Sky Lounge bar.
Service area - Inside venue. Bar is not at a height accessible to all patrons, however please come around to the side to request service.
Face masks - encouraged
Audio - Lower volume (video playback)
Visuals/lighting - Low lighting and video screens


Atelier
Level 2A. Take elevator B to Level 1, switch to elevator A and take it to Level 2. 
Doors are not automatic, and will be propped open for the evening.
Door width - 35”
Seating - TBC. To arrange seating and/or accessibility to seating, please email hello@debaser.ca with your request.
Bathrooms - none inside venue. The closest bathrooms are located in the hallway on level 2A, and are gender neutral. The closest wheelchair accessible bathroom is located on Level 3 near the Sky Lounge bar.
Face masks - encouraged
Audio - Low volume
Visuals/lighting - Low lighting.


Courtroom
Level 2A. Take elevator B to Level 1, switch to elevator A and take it to Level 2.
Doors are not automatic, and will be proppsed open for the evening.
Door width - 30-60”
Seating - Couches and chairs with no armrests. To arrange seating and/or accessibility to seating, please email hello@debaser.ca with your request.
Bathrooms - none inside venue. The closest bathrooms are located in the hallway on level 2A, and are gender neutral. The closest wheelchair accessible bathroom is located on Level 3 near the Sky Lounge bar.
Face masks - encouraged
Audio - Low volume
Visuals/lighting - Low overhead lighting.


Alma Duncan
Level 3. Take elevator B in the Arts Court or the OAG elevator to Level 3.
Doors are automatic, and are propped-open during the event hours. 
Door width - 36-72”
Seating options will include some couches (with no arm rests) and high-top chairs.
Bathrooms - none inside venue. The closest bathrooms are located down the hallway off of the Sky Lounge, and are gender neutral and wheelchair accessible.
Service area - none inside venue. The closest service area will be in the OAG’s Sky Lounge outside of the venue. The bar is at a height that is not accessible for all audience members, but attendees can also go to the side of the bar for service.
Face masks - encouraged
Audio - Varying. Lower volume prior to 9:30 PM (ambient/minimal music). Louder volume after 9:30 PM (DJs/electronic music)
Visuals/lighting - Large screen with video. May contain some flashing lights. 


Prevention of COVID-19 and airborne viruses


The health and safety of audience members, artists, volunteers and staff are a top priority for organizers of Pique. 

Face masks are strongly encouraged to be worn throughout the event. Free KN94 masks will be available to audience members while supplies last. 

We recommend the following health and safety measures to all participants of Pique spring edition:
  • Wear a mask. Free KN94 masks will be available to audience members while supplies last.
  • Wash and sanitize your hands often. Hand sanitizer will be placed at all box offices, bars, merch tables, food vendor area, and in large supply around the event.
  • Before attending the event, please do a self-assessment of your health. Are you experiencing symptoms of any communicable virus or illness? If yes, please DO NOT COME to the event site.

Pique organizers will also be taking the following measures to prevent the spread of infection:
  • HEPA air filtration units designed for larger rooms will be placed in Club SAW, the Studio and Theatre.
  • Stage crews will be supplied with disinfectant wipes/spray and asked to sanitize microphones between performances.
  • Free COVID-19 rapid tests for any artist, worker or volunteer are available on request, while supplies last.
  • For any artist or worker who must cancel their participation in the event due to a confirmed or suspected case of COVID-19, Debaser will honour 50% of their agreed-upon payment. If there are any artist cancellations related to COVID-19 or another infectious illness, we ask that audience members keep in mind our policy to honour 50% of payments when considering making a refund request.



Safety and harm reduction


Harm reduction is supported at Pique by the EQ.U.I.P.E. (Equity and Unharm Initiative for Pique Enjoyment), led by nightlife harm reduction specialist Willow Cioppa. This volunteer-powered group supports safer spaces at Pique by keeping an eye out for attendees with the goal of supporting harm reduction and bystander-driven assault prevention. They are equipped with harm reduction and care supplies for free distribution to attendees in need, and work closely with our security team to monitor safety and well-being. EQUIPE volunteers can be distinguished by their green t-shirts.

Security guards are present throughout the event to support safety. You can find a security guard at any box office, and posted at each of the event’s venues and stages. 

All Pique staff and volunteers are trained in harm reduction and bystander intervention practices by Willow Cioppa at our quarterly infosessions. Security and facilities staff must adhere to Debaser’s code of conduct while working a Pique event.

Attendees are expected to respect one another. Violence, aggression, oppressive behaviour or language, or bullying will not be tolerated. If you are currently implicated in an accountability process, please ensure you are respecting the space and well-being of those your actions have affected before joining this space virtually or in person. If Debaser's staff and/or Board are made aware of any behaviour that violates our safety policy, the person(s) perpetuating this behaviour will be asked to leave immediately. We reserve the right to intervene and/or remove ANY person(s) in the space who are creating or contributing to an unsafe environment.