EVENT ACCESSIBILITY

LOCATION ACCESSIBILITY
Pique takes place at the Arts Court, which is accessible by entering at 67 Nicholas or 10 Daly avenue. Both entrances have ramp access from street level, and have powered automatic doors. Once inside one of these entrances, attendees can access all spaces and stages throughout the building.

VIRTUAL ACCESS
The Cybernetique live stream is available for virtual access at each edition of Pique. At Pique winter edition, the live stream will broadcast live from Club SAW starting at 9:30 pm EST.

Cybernetique programming can be accessed from Debaser’s Youtube and Vimeo channels, and is available for on-demand viewing for 1 week after the event.

ACCESS TO MULTIPLE FLOORS
All venues/stages are accessible by elevator B or the OAG elevator, except for the Atelier, which are accessible via elevator A (near the Arts Court front desk on Level 1).

BATHROOMS
Wheelchair-accessible, gender-neutral washrooms are available throughout the building.

COST OF ENTRY
Tickets to Pique are pay-what-you-can. The suggested price range is $35-65 (taxes and fees included), but attendees can also register here to choose your own price. Once registered, ticket buyers will receive an email with instructions on how to access the pay-what-you-can option, which will allow them to enter their own price.

All tickets are General Admission and offer the same access to Pique.

GETTING HERE/PARKING
Arts Court is a three minute walk from the Mackenzie King Bridge/Rideau Centre bus stop, and located between the UOttawa and Rideau LRT stations. To plan your route, you can use the OC Transpo travel planner or Google Maps.

Para Transpo drop-off entrance is at 10 Daly Avenue, Ottawa, ON, K1N 6E2. The Daly entrance is between Waller and Nicholas on the south side.

Driving - From the west or east, take the 417 (Queensway) to the Nicholas Street exit. At the lights, continue on Waller Street. Turn left on Daly Avenue.

Parking - The Arts Court building is located around several parking lots; the Rideau Centre parking lot located on Nicholas Street, Les Suites Hotel parking lot located on Daly Avenue, and Novotel Hotel parking also located on Daly Avenue. There is also metered parking that is free on the weekends. Unfortunately there are no free accessible parking spots at the Arts Court.

There are several bike rings on Nicholas Street and two bike racks in front of the steps on Daly Avenue as well as bike racks at the Mackenzie King entrance of the Ottawa Art Gallery.

IN/OUT POLICY
Attendees are able to leave and re-enter the event as needed. Smoking is not permitted in the SAW Courtyard or OAG Terraces, and must be done on the sidewalk outside the event.

INABILITY TO ATTEND/REFUND POLICY
Refunds are available for any reason related to illness or flare-up. Otherwise, refunds are not granted for ticket purchases.

TICKETS FOR PERSONAL SUPPORT WORKERS
Debaser offers free tickets for personal support workers or care attendants. Please email hello@debaser.ca in advance of the event to arrange a ticket for an attendant, or ask the volunteer working at the box office when you arrive.

JUMP THE LINE POLICY
Disabled attendees are able to “jump the line” or bypass a lineup at the event entrance/box office as needed. Please notify the security and volunteers that you are requesting to jump the line for accessibility purposes. Please note that this is subject to event capacity.

SCENT-FREE POLICY
Scented products can cause allergic reactions and respiratory distress. Attendees and participants are encouraged to wear or use non-scented products while attending Pique.

ACCESS/SUPPORT ANIMALS
Access/support animals are permitted at Pique.

FLASHING LIGHTS OR CONTENT WARNINGS
Please note that if any performance or program contains flashing lights or content that might not be suitable for all audiences, organizers will post a warning on the relevant artist page, and at the venue entrance and in any other conspicuous locations. The warning will include the timing of the performance.

ON-SITE SUPPORT
General support is available from Pique volunteers and staff who wear blue t-shirts. Harm reduction support is available from our EQUIPE harm reduction team, who wear lime green t-shirts.

HARM REDUCTION SUPPLIES
Harm reduction supplies, including naloxone, first aid supplies, and face masks, will be available at the EQUIPE table, as well as each box office, merch table, and bar.

CHILDCARE/CHILD MINDING
Not available at this time.

BEVERAGES AND FOOD
Water refill stations are available around the Arts Court and at the Club SAW bar. A reusable cup can be purchased at each bar to fill at a refill station. Alcoholic and non-alcoholic beverages are available for purchase at each bar.

Food will also be available for purchase at Pique on Level 1 in the Berlanga Lounge. Vegan, vegetarian and gluten-free options are available.

DOCUMENTATION
Please note that Pique is documented by various authorized photographers and videographers. Photos and video documentation are used for internal and external use, and sometimes photos or videos of attendees are posted on Debaser social media. If a photo is posted of you is published, you can email hello@debaser.ca to request to take the photo down.

Selected stages at Pique are also broadcasted live on our Pique live stream. Please note that by attending Pique, you consent to appearing in the live stream broadcast.

Venue/room accessibility

Club SAW

Level 0 (ground floor)

Doors - non-automatic. Typically only 1 door is held open, and the second can be opened upon request.

Door width - 35-70”

Bathrooms - there are two gender-neutral bathrooms, both with stalls containing toilets. One bathroom also has urinals, indicated on the door. There is a wheel-chair accessible bathroom with a powered door, safety bar, and adult-size change table.

Service area - the bar inside Club SAW is at a height not accessible for everyone, however there is a lowered part at the bar entrance area where bartenders will serve anyone who cannot access the rest of the bar.

Seating options include “high-top” bench and chairs without arm rests.

Face masks - encouraged

HEPA filter - yes x2

Audio - Loud (punk/hardcore/electronic music)

Visuals/lighting - Moving lights, sometimes strobing.

Flashing light warning from 11:00-12:15am
Strobe warning from 11:00-12:15am

Fog/haze - yes

Artengine

Level 0 (ground floor)

Doors - non-automatic

Door width - 35-70”

Seating options will include couches and chairs. There will also be carpets on the floor in the Breathing Room where attendees will be welcome to stretch out.

Bathrooms - none in space. The closest bathrooms are located in the hallway outside of the space, and are gender neutral and wheelchair accessible.

Face masks - encouraged

HEPA filter - no

Audio - Low-medium volume (ambient/ethereal)

Visuals/lighting - Lighting will be kept low.

Fog/haze - No

Theatre

Level 3. Take elevator B.

Doors - non-automatic, and will remain closed during performances.

Door width - 30-60”

Seating - there are 150 seats, most of which are raised on risers other than those in front row. Wheelchair accessible seating areas can be arranged upon request - please email hello@debaser.ca with your request.

Bathrooms - none inside venue. The closest bathrooms are located in the 3rd floor hallway, and are gender neutral but not wheelchair accessible. The closest wheelchair accessible bathrooms are located on level 3 near the Sky Lounge bar.

Service area - none inside venue. The closest service area is located in the Studio, next door to the Theatre. Bar is not at a height accessible to all patrons, however please come around to the side to request service.

Face masks - encouraged

HEPA filter - no

Audio - No amplified sound

Visuals/lighting - No flashing lights. Low lighting.

Fog/haze - No

Studio

Level 3. Take elevator B.

Doors - non-automatic, and will remain open throughout the evening.

Door width - 30-60”

Seating - No cabaret seating. Seating can be accomodated upon request - please email hello@debaser.ca with your request.

Bathrooms - none inside venue. The closest bathrooms are located in the 3rd floor hallway, and are gender neutral but not wheelchair accessible. The closest wheelchair accessible bathrooms are located on level 3 near the Sky Lounge bar.

Service area - Inside venue. Bar is not at a height accessible to all patrons, however please come around to the side to request service.

Face masks - encouraged

Audio - Louder (pop/electronic/hardcore music)

Visuals/lighting - Low lighting with some moving/”party” lights

Fog/haze - No

Atelier

Level 2A. Take elevator B to Level 1, switch to elevator A and take it to Level 2.

Doors are not automatic, and will be propped open for the evening.

Door width - 35”

Seating - Seating is available in the entire space. To arrange chair seating and/or accessibility to seating, please email hello@debaser.ca with your request.

Bathrooms - none inside venue. The closest bathrooms are located in the hallway on level 2A, and are gender neutral. The closest wheelchair accessible bathroom is located on Level 3 near the Sky Lounge bar.

Face masks - encouraged

Audio - Lower to Moderate (media playback/ambient)

Visuals/lighting - Soft lighting.

Fog/haze - No

Alma Duncan

Level 3. Take elevator B in the Arts Court or the OAG elevator to Level 3.

Doors - automatic, propped-open during the event hours.

Door width - 36-72”

Seating - some couches (with no arm rests) and high-top chairs.

Bathrooms - none inside venue. The closest bathrooms are located down the hallway off of the Sky Lounge, and are gender neutral and wheelchair accessible.

Service area - none inside venue. The closest service area will be in the OAG’s Sky Lounge outside of the venue. The bar is at a height that is not accessible for all audience members, but attendees can also go to the side of the bar for service.

Face masks - encouraged

Audio - Louder (pop/electronic/hardcore music)

Visuals/lighting - Large screen with video. Some overhead and spot lighting

Flashing light warning from 10:00-1:50am

Fog/haze - No

LabO

Level 1 (An accessible path to the floor begins from Club SAW, using Elevator B to floor 1.)

Doors - non-automatic

Door width - 35-71”

Bathrooms - in the hallway outside of the space, gender neutral and wheelchair accessible

Seating options - Some couch seating available in the hallway.

Face masks - encouraged.

HEPA filter - no

Audio - low-volume amplified music / crowd chatter

Visuals/lighting - Overhead lighting

Fog/haze - No

Prevention of COVID-19 and airborne viruses

The health and safety of audience members, artists, volunteers and staff are a top priority for organizers of Pique.

Face masks are strongly encouraged to be worn throughout the event. Free KN94 masks will be available to audience members while supplies last.

We recommend the following health and safety measures to all participants of Pique spring edition:

Wear a mask. Free KN94 masks will be available to audience members while supplies last.
Wash and sanitize your hands often. Hand sanitizer will be placed at all box offices, bars, merch tables, food vendor area, and in large supply around the event.
Before attending the event, please do a self-assessment of your health. Are you experiencing symptoms of any communicable virus or illness? If yes, please DO NOT COME to the event site.

Pique organizers will also be taking the following measures to prevent the spread of infection:

HEPA air filtration units designed for larger rooms will be placed in Club SAW, the Studio and Theatre.
Free COVID-19 rapid tests for any artist, worker or volunteer are available on request, while supplies last.
For any artist or worker who must cancel their participation in the event due to a confirmed or suspected case of COVID-19, Debaser will honour 50% of their agreed-upon payment. If there are any artist cancellations related to COVID-19 or another infectious illness, we ask that audience members keep in mind our policy to honour 50% of payments when considering making a refund request.

Safety and harm reduction

Harm reduction is supported at Pique by the EQ.U.I.P.E. (Equity and Unharm Initiative for Pique Enjoyment), led by nightlife harm reduction specialist Willow Cioppa. This volunteer-powered group supports safer spaces at Pique by keeping an eye out for attendees with the goal of supporting harm reduction and bystander-driven assault prevention. They are equipped with harm reduction and care supplies for free distribution to attendees in need, and work closely with our security team to monitor safety and well-being. EQUIPE volunteers can be distinguished by their green t-shirts.

Security guards are present throughout the event to support safety. You can find a security guard at any box office, and posted at each of the event’s venues and stages.

All Pique staff and volunteers are trained in harm reduction and bystander intervention practices by Willow Cioppa at our quarterly infosessions. Security and facilities staff must adhere to Debaser’s code of conduct while working a Pique event.

Attendees are expected to respect one another. Violence, aggression, oppressive behaviour or language, or bullying will not be tolerated. If you are currently implicated in an accountability process, please ensure you are respecting the space and well-being of those your actions have affected before joining this space virtually or in person. If Debaser's staff and/or Board are made aware of any behaviour that violates our safety policy, the person(s) perpetuating this behaviour will be asked to leave immediately. We reserve the right to intervene and/or remove ANY person(s) in the space who are creating or contributing to an unsafe environment.